Kuwait MP questions internet service download limitations

MP Faisal Al-Mislem disclosed that the Minister of Communication and the Minister of Information Sami Al-Nesef told him that he would follow up on the case regarding the download service at companies that provide internet services, wherein the companies reduced the rate of download without having the approval of subscribers.

The companies assigned certain limit for the daily download and when reaching this limit download service will get very slow although the subscription has not expired yet.

Al-Mislem said in a press release that he met the minister and discussed the case in which subscribers had unlimited download service before, but the companies recently endorsed new procedures for limiting the daily download service.

According to the new procedures all subscribers have a certain limit for daily download and when they reach the limit then the download service will decrease 75 percent.

As long as subscribers have valid subscription then the companies do not have the right to suspend or slow down the download service, said Al-Mislem.

He also affirmed that the minister expressed understanding about the case and promised to tackle the problem very soon. Al-Mislem added saying that he will follow up the case until adopting convenient solutions.

Source: AlWatan